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10 processes every SME should automate
Wendy Mayer Wendy Mayer

10 processes every SME should automate

It's 9pm on a Sunday night, and the invoices for last week's jobs still aren't out. Between running the actual business and running the paperwork behind it, evenings and weekends have a habit of…

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The hidden costs of doing everything in-house
Wendy Mayer Wendy Mayer

The hidden costs of doing everything in-house

Doing everything in-house feels like the frugal choice - no consultant fees, no agency retainers, no extra wages. But ‘in-house’ is rarely free. It's paid for in owner hours, in delayed growth, and in the cost of things that don't get done because someone was too busy doing something else. This article looks at where those hidden costs tend to show up, and how a business or organisation might start to measure them.

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