Built for founder-led professional & advisory services businesses
Professional and advisory services firms - founder-led businesses, people advisors, coaches, boutique creatives, design or technical practices, business-to-business or business-to-consumer firms - often run on the expertise, reputation and relationships of the founder. But once a firm hits the $1M-$5M+ mark, and especially once it starts winning larger corporate, Tier-1 or government-linked work, billing, reporting and delivery can't stay in one person's head anymore.
BusinessRx works hands-on inside Australian professional services firms to build the operational backbone that supports bigger engagements, cleaner margins and steady growth - without you needing to hire a full-time business manager, finance lead or ops person to do it.
We are not consultants who hand you a report and expect you to do it all yourself. We do the work: extracting what's in your head, documenting it properly and setting up the systems to support your team to practically run the business without you.
Does this sound familiar?
If more than a couple of these are true, your operations are likely costing you time, money or sleep.
You are the only person who can price, scope and deliver the work end to end - the business runs on what's in your head, not on documented process
Staff, associates and subcontractors are billed on inconsistent day-rate arrangements, causing reconciliation disputes and margin leakage between hours worked, hours paid and hours billed
Bookkeeping isn't aligned to live projects or timesheets, so it's hard to know what a job actually cost - or earned - until well after it's done
Invoices to corporate, Tier-1 or government clients get queried, delayed or rejected because supporting documentation isn't there
CRM, resource planning, HR and onboarding run on manual, disconnected processes - or a patchwork of spreadsheets
You're both the rainmaker and the delivery engine, so business development gets squeezed out the moment delivery work picks up
You don't have a website or content that reflects the calibre of work you're actually capable of winning
Growth feels risky, because you're not confident the business would run smoothly without you in it every day
You’re not building a potentially saleable asset - you’re just selling your personal reputation.
Who we work with
Solo-expert or small advisory practices where the founder is both rainmaker and delivery engine
Founder-led businesses, people advisors, coaches, boutique creative, design or technical practices, business-to-business or business-to-consumer firms - typically 1-15 people in size, with no dedicated ops hire and a founder stretched across winning work, delivering it, and running the business.
Firms made up of a mix of staff, associates and subcontractors, where rate structures are eroding margin
Ad hoc or inconsistent rate arrangements make reconciliation a constant battle. We help to rebuild the billing model and align bookkeeping to projects and timesheets data, so margin is visible and defensible - not guesswork at the end of the month.
Firms delivering to corporate, Tier-1 or government-linked clients
The compliance and reporting load - purchase orders, timesheets, variations, invoicing evidence - has outgrown manual tracking. We can help you build the processes and paperwork trail that keeps invoicing moving and reduces disputes.
Practices adopting or switching to a CRM, ERP or project/business management system
You're bringing in (or replacing) a platform to run CRM, resourcing, HR and onboarding or managing projects or whole-of-business and need your processes and data sorted ready for easy import or uploading before the go-live date - not worked out afterwards which causes delay.
Established practices wanting to reduce founder dependency
You want to step back from the admin, finance and business development load, bring in a business manager or VA function perhaps, and need to know the practice will keep running properly without you holding every piece of it together.
Also check out our Critical Roles Continuity service.
Please note: our services are delivered remotely by default; travel time and costs apply for any on-site work.