Built for larger, board-governed and compliance-driven organisations
Larger and more complex organisations - multi-entity businesses, family offices, aged, disability or home care and community-scale operators, financial institutions and boards - all run on rigour: consistent governance, clean compliance and reliable executive support across every stakeholder involved. But complexity grows faster than most organisations build the infrastructure to match it, and gaps that seem small at $10M can become serious exposure at $100M+.
BusinessRx delivers board and governance support to larger Australian organisations and helps build or improve the internal board-level infrastructure to keep pace with scale - without adding another full-time company secretary, EA or compliance officer to the payroll.
We are not the people who sit on the board making decisions. We improve the foundations and coordinate the functions supporting the board: collating board packs, minute-taking, action tracking, risk matrices, compliance registers, AGM and meeting support. All on a fractional, remote-first basis - when you need it.
Board and committee papers, agendas and minutes are inconsistent or pulled together last-minute, with no clear audit trail of decisions and actions
Governance rhythms exist on paper - meeting cadence, reporting, escalation - but aren't consistently run across a complex or multi-entity structure
Compliance and regulatory documentation have not kept pace with the scale, number of sites, or risk profile of the business
A compliance event - a claim, audit or incident - has exposed gaps in documentation or process that would otherwise have gone unnoticed
Company owners, board and senior executives all need visibility and reporting, but there's no single source of truth
Institutional knowledge sits with one or two long-serving people, with no documented succession or handover plan
Growth, an acquisition, or a generational transition feels risky because governance and compliance haven't scaled with the business
Does this sound familiar?
Who we work with
Large or multi-entity private businesses and family offices needing senior board and governance support
New boards looking to build the initial governance framework
BusinessRx can help you build your board's governance framework from scratch, so it runs properly from day one, including:
capturing your first draft board/committee charter or terms of reference (which your legal/finance team will review and finalise)
setting board and committee meeting cadences
board reporting inputs and templates
agenda and minutes templates
actions captured and tracked
risk matrices developed
a suite of governance, compliance, operational and conflict of interest registers
Multi-site, multi-state structures needing visibility across the whole executive and ownership picture, through periods of significant growth.
Single boards or committees that may be layered across a larger structure in need of consistent agendas, board packs, minutes and action tracking, so governance obligations are met efficiently and on time
$1M-$250M+ operations needing risk and compliance documentation built or rebuilt
Compliance-driven businesses requiring SOPs, registers, records management and programs documented end-to-end - protecting the business and the time of the people running it.
Growing organisations needing documentation written from scratch where nothing existed before, so critical knowledge doesn’t become a single point of failure.
Boards, CEOs and owners wanting board secretariat and executive officer capability without adding permanent headcount
Also check out our Critical Roles Continuity service.
Please note: our services are delivered remotely by default; travel time and costs apply for any on-site work.
Digital-first Board Secretariat Services
Best practice methodology, not just admin
Board Secretariat work is often treated as an adhoc duty as part of someone’s role, or simply ‘diary management’. Done properly, it's a specialised governance discipline.
Wendy’s approach draws on best-practice principles and can be adapted to the size and reality of each specific NFP, for-purpose or community organisation, growing SME or larger corporates.
In practice, that means:
A predictable rhythm. Meetings, papers and reporting run to a known cycle, not whoever remembers to chase it that month.
A clean audit trail. Every decision is traceable - what was decided, who moved it, who seconded it, and what happened next.
Separation of ‘process’ from ‘content’. We can provide the governance support. Your directors and any legal, financial or company secretarial advisors own the substantive advice. We keep that line clear.
Continuous improvement. Templates, packs and registers are refined over time based on what's actually working for your board - not a static template bolted on and left alone.
Digital-first, with in-person availability where it matters
The great majority of Board Secretariat work - agenda drafting, board pack compilation, minute-taking via video conference, transcription or a recording device, action register management, document control can be delivered digitally and seamlessly for boards anywhere in Australia.
Occasional in-person attendance is available where it adds real value - an AGM, a strategic planning day, or a board's first few meetings while a new working relationship beds in. Everything else runs remotely, on the same platforms your board already uses.
Outcomes for you
Board meetings that run on time, with papers people have actually had a chance to read
Minutes and action registers that are accurate, timely, and genuinely tracked between meetings
A governance function that builds confidence with directors, members, funders and regulators
A professional secretariat function when you need it
Engagement options
Retainer - ongoing secretariat support across a full meeting cycle (most common for boards meeting monthly or quarterly)
Set term / period - AGM support, a governance ‘clean-up’ project, or setting up a secretariat function from scratch
Tailored / hybrid - a mix of the above, scoped to your board's actual size and cadence
As with all BusinessRx engagements, work is scoped and time-cost estimated based on your board's size, meeting frequency and current state of governance - a well-run board with tidy records needs a different level of support to one starting from a shoebox of old minutes.
Ready to get your board running properly?
Send us a few details about your board and request a free 30-minute video call to discuss: CONTACT US